Shipping & Delivery

Fast. Reliable. Transparent.

At Felljoy, we know the feeling: once you've ordered something for your pet, you want it as soon as possible. That's why we've built our entire shipping process around speed, reliability, and complete transparency.

Shipping Costs

Delivery Times

We ship quickly and reliably from Germany and the EU – with tracking on every order.

Since delivery time can vary by product, we show you the exact estimated delivery time directly on each product page and in your cart – so you always know before you buy.

What happens after your order?

1. Order confirmed — You'll receive a confirmation email right away
2. Quality check & packaging — Your order is promptly checked and carefully packed
3. Shipped with tracking — Your parcel is handed to our shipping carrier and you receive your tracking details
4. Delivered — Your order arrives. Enjoy! 🐾

Questions?

If you have any questions about your delivery, reach us at hallo@felljoy.com – we'll get back to you within 24 hours.